• Clean and check water heater burner assembly
• Drain water heater and clear tank of sediment
• Check vent assembly
• Check temperature and pressure relief valve
• Check thermostat settings and adjust
• Check all safety controls
• Inspect for toilet leaks and proper flush
• Check water measuring device
• Float ball, overflow tube and linkage will be adjusted and set to manufacturer’s specifications
• Check and adjust regulator as necessary
• Check water pressure on incoming lines
• Exercise/check all valves for proper operation
• Check all outside faucets
• Label main shut-off valve for easy emergency identification
• Check all connections and hoses to dishwashers and washing machines
• Tighten all loose packing nuts
• Check all copper piping for corrosion
• Check all drains for proper operation and back-pitch

• Check and adjust pilot and safety controls
• Lubricate motors and bearings
• Check heat exchanger for cracks (visual)
• Change filters
• Check pressure switches
• Check circulator pump
• Check temperature rise for proper operation of the heating system
• Check gas valves
• Check electrical connections
• Check belt and adjust tension
• Check thermostat controls
• Check condesate pump
• Check vent pipe
• Vacuum clean burners and compartments as applicable

• Check thermostat controls
• Check air temperature difference across evaporator coil
• Check for proper operating temperature and pressure
• Check suction line insulation
• Check condensate drain line
• Check for adequate refrigeration charge (as needed)
• Change filters
• Lubricate all motors and bearings
• Check air temperature across condenser
• Check electrical tolerances
• Check and adjust belt
• Check evaporator coil (if accessible)
• Check all wiring and connections
• Check safety controls and service valves

2. Heating system coverage: This Agreement provides coverage for one piece of heating equipment (furnace, boiler, or water heater) only, with a 300,000 BTU per hour limit where applicable, provided that the equipment has been inspected and approved for coverage by a Brock’s technician. Brock’s will not service equipment that is obsolete, inaccessible, in poor condition or poorly installed. Brock’s makes these determinations in its sole and unrestricted discretion.

3. Workmanship: The standard of workmanship hereunder shall be that which is reasonable and customary to the industry.

4. Warranties: Brock’s makes no warranties, expressed or implied, including but not limited to any warranty of merchantability or fitness for a particular purpose, except as expressly set forth herein.

5. Refusal of service: Brock’s reserves the right to refuse service (“Red Tag”) for any unit that it determines is unsafe, obsolete or otherwise violates this section. Brock’s may turn off a Red Tagged unit. It is the Customer or equipment owners responsibility to keep a Red Tagged unit off until all necessary repairs or replacements are made. The Customer or equipment owner shall indemnify and hold harmless Brock’s for any lawsuit, claim, loss or costs related to Red Tagged equipment.

6. Customer Status: The Service Pro Service Agreement is available only to Customers who are in good standing and have current account balances.

7. Liability: Brock’s shall not be liable for failure or delay to provide the service called for under this Agreement if such failure or delay results from: strike or other labor disturbance, fire, flood, lightening, act of God, supply shortages, unattended homes, blown fuses, defective air filters, thrown circuit breakers, outdoor tanks, concealed parts or equipment, governmental laws or other regulations, supplier’s inability to supply parts, or failure of Customers supply of electricity or water. Brock’s shall not be liable for product losses, oil run outs or lack of product, failures of oil or gas units or parts, related piping, appliances, tank or line leaks, environmental or other property contamination or loss, claims, damages, losses, costs or injuries to persons or property, operation or non-operation of equipment, unless directly resulting from the sole negligence of Brock’s. The Customer’s sole remedy is a refund of fees paid to Brock’s. Brock’s shall not be liable and the Customer shall not seek consequential, special, incidental, indirect or punitive damages for any reason.

8. Customer responsibilities: Brock’s shall not be liable under this Plan for the Customer’s failure to use ordinary care in the operation of heating equipment, including but not limited to: the Customer’s failure to keep adequate water in boiler (if applicable), LP, oil or kerosene in tank, replace air filters, or to turn on the main switch, or any other cause related to normal operation of heating equipment or which may affect Brock’s ability to fulfill its obligations under the terms of this Plan.

9. Transferability: This Plan may be transferred to new occupants at the service address specified on the reverse side of this page, with prior approval by Brock’s. Payments made under this Plan are not refundable.

10. Payments: Payments will be charged monthly or yearly and will auto-renew unless customer provides written notice opting-out of service.